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Version: 2.1

Support Files

Support files are used to generate information that is useful for developers of WeConfig to help solve identified problems. They are ZIP archives containing the following information:

  • The log files associated with WeConfig
  • The database-synchronization status
  • The exact files that make up the instance of WeConfig that generated the support file.
  • The processor architecture of the computer that generated the support file
  • The operating system architecture of the computer that generated the support file.
  • The operating system version of the computer that generated the support file.

The support file does not contain any references to the actual topology used at the time of generation.